Refund Policy

Last updated: July 16, 2026

1. Overview

At OnePageParty, we want you to have a great experience with every purchase.

Most of our products are digital downloads or digital planning resources that become available immediately after payment. Because of the nature of digital products, refunds are handled differently from physical goods.

2. Before You Buy

Please review the product description carefully before placing your order.

Each product page explains:

  • what is included
  • the product format
  • how the product is delivered
  • whether it is a printable, planning guide, digital download, or online access product

If you have any questions before purchasing, we're happy to help.

3. When Refunds May Be Available

We may issue a refund in situations such as:

  • accidental duplicate purchases
  • technical issues preventing access or download
  • the wrong product being delivered
  • billing errors

Please contact us as soon as possible so we can investigate the issue.

4. Digital Products

Because digital products can usually be downloaded or accessed immediately after purchase, refunds are generally not available simply because you changed your mind or no longer need the product after access has been provided.

However, if you experience a genuine problem accessing your purchase, please contact us. We'll always do our best to resolve the issue fairly.

5. Subscription Products

If your purchase includes a recurring subscription, you may cancel future renewals at any time.

Cancellation prevents future charges but does not automatically generate a refund for previous billing periods.

6. Contact Us

If you need assistance with your order or would like to request a refund review, please contact us at:

support@onepageparty.com

Please include:

  • your purchase email
  • product name
  • order number (if available)
  • a brief description of the issue

We typically respond within 2 business days.